Emergency line active 24/7
Something broke? We’re on our way.
Water leaks, storm damage, broken doors and rotten stairs. Our on-call carpenters make your home safe today and repair it properly after.
Emergency line, day and night
(503) 555-0199
~90 min
to your door in Portland
Price on the phone
before we drive
Insurance paperwork
handled
Within 2 hours
Water leaks & damage
Stop the leak, dry out, open and repair walls, floors and cabinets.
Call for help →
Same day
Storm & tree damage
Tarps, board-up and temporary supports, then a proper repair.
Call for help →
Within 2 hours
Broken doors & break-ins
Secure the opening tonight, new frame or door within days.
Call for help →
Within 48 hours
Rotten stairs & decks
Make it safe first, then replace boards, treads or joists.
Book a visit →
This week
Windows, drafts & sticking doors
Re-hang, plane, seal and replace hardware.
Book a visit →
This week
Drywall, ceilings & trim
Holes, cracks and water stains repaired and painted to match.
Book a visit →
While you wait
Four things to do right now
1
Stop the source
Close the main water valve or switch off the breaker for that room.
2
Keep everyone safe
Stay away from sagging ceilings, wet outlets and broken glass.
3
Take photos and videos
Before you move anything. Your insurer will ask for them.
4
Call us, then your insurer
We’ll tell you what to report and send our notes afterwards.
Don’t know where your main valve is? Call us. We’ll talk you through it on the phone, and mark it for you on our visit.
Response times
How fast we get to you
Average time from your call to a carpenter at your door, measured over the last 12 months. Two crews are on call every night.
Inner Portland
SE, NE, N, NW, Downtown
60–90 min
Close suburbs
Milwaukie, Lake Oswego, Beaverton
90–120 min
Outer suburbs
Tigard, West Linn, Gresham, Happy Valley
2–3 h
Further out
Vancouver WA, Oregon City, Hillsboro
Next morning
Weekdays 7am–5pm
$95
call-out
Includes the first 30 minutes on site.
Evenings & weekends
$165
call-out
5pm–10pm on weekdays, all day on weekends.
Nights 10pm–7am
$225
call-out
Make-safe work, tarps and board-up included.
Care plan members
$0
call-out
Free call-outs with Home Care and Total Care.
Insurance claims
We do the paperwork with your insurer
Water and storm damage is often covered. We document everything the way adjusters need it, so your claim moves faster.
Photo report and moisture readings on the first visit
Itemized estimate in the format insurers use
We meet the adjuster on site if you like
Direct billing with most major insurers
Monthly
Yearly · save 2 months
Essentials
$19 / month
For newer homes that just need a yearly look.
One home check per year
Priority booking for repairs
10% off all repairs
Most chosen
Home Care
$39 / month
Spring and fall visits for most family homes.
Two visits a year, spring and fall
Deck, stairs, windows and gutters checked
Up to one hour of small fixes per visit
Free emergency call-outs
15% off all repairs
Total Care
$79 / month
Older homes, rentals and anyone who wants zero worries.
Four visits a year
A dedicated carpenter who knows your home
Free call-outs, first in line at night
20% off all repairs
Emergency FAQ
Quick answers
Not sure if it’s an emergency? Call anyway. We’ll tell you honestly if it can wait.
Yes. After 5pm the line goes straight to one of the two carpenters on call, not to an answering service.
Callback
Leave your number, we call you
For urgent jobs, calling is faster. For everything else, we call back within the hour during office hours.
Emergency line, 24/7
(503) 555-0199
Planning something bigger? See our renovation work or request an estimate.
Request a callback
We only use your number to call you about this request.